1) When will my order be shipped?
We usually ship the product within 4-5 working days after receiving the order and try and deliver them 7-8 working days.
2) How is my order shipped?
All orders are shipped to your specified address via a reputed logistics service provider (courier).
3) What are the shipping costs?
A shipping charge of INR 200/- will be added to your bill amount. In case of international orders, shipping cost is charged in addition (regardless of amount) as per weight, distance to destination from Hyderabad and duties, if any, as calculated by our logistics service provider (courier).
4) Will I be charged for any taxes or duties in case of domestic shipping?
No. All orders are shipped from Hyderabad, India to your provided shipping address via our logistics service provider (courier) and include taxes / duties within India.
5) Can I change my shipping address after placing my order?
This is not guaranteed, however, we can try if the order has not been shipped. This request needs to be made from your email account to ours at: firstname.lastname@example.org (only during 10:00 am to 7:00 pm IST, Monday thru Saturday excluding public holidays), within 24 hours of placing the order.
6) Why was my package undeliverable?
In case of shipping within India, our logistic service partner (courier) will attempt delivery 3 (three) times at the address specified by you, before considering the package as “undeliverable”. If the package status is listed as “undeliverable”, please call us at +91 9177370958 and quote your tracking number for us to be able to trace your package and assist you further.
7) Do you offer international shipping?
Yes. In case of international orders, shipping cost is charged in addition to your bill amount as per weight, distance to destination from Hyderabad and duties, if any, as calculated by our logistics service provider (courier). Please email us on email@example.com for more information.
8) Placing an Order
Please connect with us at firstname.lastname@example.org with your contact information, shipping address and the products you are interested in. We will get back to you to take things forward and assist you in getting the best solution for your requirements